I purchased a heater from the Fireplace a couple days before lockdown to keep my at home office warm and wow! It’s been amazing! I wouldn’t have made it through working from home without it. Thanks so much for all the help Pam and Robbie - very friendly and efficient.
Staff were so helpful. Multiple display items and lots of information
Such a great team.the installers had to create a metal box for the fire to fit into my villa chimney and it is a wondrful job.many thanks to all involved.
Oh and the fire is just glorious
Verry helpful staf
Great fire. No problems with the Fireplace as a business, but I have to say in my opinion the workmanship on the sub-contracted installation was average. The Fireplace was quick to apologise and the issue was resolved by mutual agreement.
Love this store and really helpful, friendly and know what they are talking about. Very professional 👍
Great team with a huge range of product to choose from. Very helpful an knowledgeable. Thanks heaps
Helped me find the correct flue and specs for it
To all the team at The Fireplace Company... We are absolutely delighted with our new Ferva Fire installed at the beginning of the year... Very professional from start to finish .... I would have no hesitation in recommending Robbie, Pam and the team to anyone looking to install a new fire.... Great Job everyone
At the end of May we accepted a quote for a Bannockburn wood burner which could be installed with a black steel custom surround keeping the exisitng wooden surround and retiling the hearth adn fitting a three sided black steel border.
We wanted to keep the historical character of the villa. Only one installer was recommended to do the work to the standard required so together with the fitting into his schedule and DUnedin CC's somewhat slow process of issuing consents and final inspeciton for code of compliance certificate, the work was not completed untill early July.
However the work was excellent and the tenants love the huge amount of heat it produces from less wood.
Can I recommend anybody dealing with the Fireplace.